Hart Hub West Ottawa

Not sure where to start?

The West Ottawa HART Hub is a free, confidential walk-in clinic in Bells Corners. We’re here for anyone 16 or older looking for support for their substance use health.

You do not need an appointment or referral
— just walk in when you need us
You are welcome to come in even if you are not sure what kind of help you need. Our team will listen without judgement, answer your questions, and help you explore care options that fit your needs and goals.
Start with a conversation
Our team includes doctors, nurse practitioners, nurses, counsellors, social workers, peer support workers, and other care providers. Our team is focused on you. We selected staff who share supportive and non-judgemental values.

Our services are provided in English and French.
Translation services can also be provided.

Free

Confidential
16+
Walk-in

Free

Confidential

16+
Walk-in

Suite 6, 2194 Robertson Road
in Bells Corners

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Monday to Friday
8 a.m. to 8 p.m.

Suite 6, 2194 Robertson Road
in Bells Corners

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Monday to Friday
8 a.m. to 8 p.m.

Free and confidential supports

We are here for anyone 16 and older. If you are younger than 16 and dealing with substance use please contact us to learn about local supports.

Walk-ins

Substance use health care, including primary care and mental health support.

In Patient Services

Withdrawal management, treatment, and stabilization support.

One-to-One Support

One-to-one support and referrals to community services.

Peer Support

Connects people with trained staff who have lived and living experience with their own substance use health. Peers offer understanding, encouragement, and support while considering and/or navigating substance use health needs.

Walk-ins

Substance use health care, including primary care and mental health support.

In Patient Services

Withdrawal management, treatment, and stabilization support.

One-to-One Support

One-to-one support and referrals to community services.

Peer Support

Connects people with trained staff who have lived and living experience with their own substance use health. Peers offer understanding, encouragement, and support while considering and/or navigating substance use health needs.

Housing Support

helps people find and keep safe, stable housing. This includes help with applications, rent supports, and ongoing check-ins to stay housed.

Social Services

Help with social services, including identification, and navigating systems.

Referrals

Referral to longer-term inpatient treatment and stabilization programs. These are in existing space the West Ottawa HART Hub is leasing within The Royal on Carling Ave.

Information

Information and support for family and caregivers who have concerns about a loved one age 16 and older. We can offer information on community resources and options. We do not pressure anyone to accept care.

Housing Support

helps people find and keep safe, stable housing. This includes help with applications, rent supports, and ongoing check-ins to stay housed.

Social Services

Help with social services, including identification, and navigating systems.

Referrals

Referral to longer-term inpatient treatment and stabilization programs. These are in existing space the West Ottawa HART Hub is leasing within The Royal on Carling Ave.

Information

Information and support for family and caregivers who have concerns about a loved one age 16 and older. We can offer information on community resources and options. We do not pressure anyone to accept care.

We do not offer

The Hub is not a supervised consumption site. We do not provide needle exchange, safer supply, or harm reduction supplies.

 

Primary care services, including doctors, nurses and nurse practitioners, are only available for people receiving substance use health support through the Hub..

This Hub serves people who live in the area that includes:

Almonte (Mississippi Mills)

Arnprior (McNab Braeside)

Beckwith

Carleton Place

Spencerville (Edwardsburgh Cardinal)

Kemptville (North Grenville)

Western Ottawa

As well as people who are unhoused or don’t have a stable address

What to expect

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Visit Anytime

You can visit anytime we are open to learn more or get support. You do not need an appointment or a referral. You do not need to tell us your name to learn about our work. You can come on your own or bring someone you trust.

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The Process

If you choose to receive care through our Centre, we will register you and ask for your Ontario health card if you have one. Your health information is private and only shared with the staff involved in your care.

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At your own pace

A member of our team can explain our services and answer your questions. The choice is yours. It is okay if you are not ready to make decisions right away. A visit can simply be a conversation.

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Extended Hours

We offer extended hours so you can come before or after work, or after your children are asleep. Monday to Friday, 8 a.m. to 8 p.m. If you need a safe place to withdraw, our in-patient services provide respite or a safe place away from everyday life. Our team will work with you to find support that fits your life and goals.

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Contact

Suite 6, 2194 Robertson Road
in Bells Corners
Monday to Friday, 8 a.m. to 8 p.m.

Walk-in, no referral needed

Fax: 613-688-0976

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