West Ottawa Hart Hub
All services at the Hub are connected to substance use health. This includes medical care, social work, housing support, mental health support, and referrals to treatment.
Not sure where to start?
The West Ottawa HART Hub is a free, confidential walk-in clinic in Bells Corners focused on substance use health. We’re here for anyone 16 or older looking for support for their substance use health.
You do not need an appointment or referral
— just walk in when you need us
Start with a conversation
Before you visit
You do not need an appointment, referral, or phone call. Just walk in during our open hours.
If you are looking for general healthcare, housing services, or social services not related to substance use, please call 2-1-1 to be connected to other community resources.
Our services are provided in English and French.
Translation services can also be provided.
Free
Free
Confidential
Suite 6, 2194 Robertson Road in Bells Corners
Monday to Friday
8 a.m. to 8 p.m.
Suite 6, 2194 Robertson Road in Bells Corners
Monday to Friday 8 a.m. to 8 p.m.
Free and confidential services for people receiving substance use support
We are here for anyone 16 and older. If you are younger than 16 and dealing with substance use please contact us to learn about local supports.
Walk-ins
In-patient services
One-to-one support
Peer support
Connects people with trained staff who have lived and living experience with their own substance use health. Peers offer understanding, encouragement, and support while considering and/or navigating substance use health needs.
Walk-ins
In-patient services
One-to-one support
Peer support
Connects people with trained staff who have lived and living experience with their own substance use health. Peers offer understanding, encouragement, and support while considering and/or navigating substance use health needs.
Housing support
Social services
Referrals
Referral to longer-term inpatient treatment and stabilization programs. These are in existing space the West Ottawa HART Hub is leasing within The Royal on Carling Ave.
Information
Housing support
Social services
Referrals
Referral to longer-term inpatient treatment and stabilization programs. These are in existing space the West Ottawa HART Hub is leasing within The Royal on Carling Ave.
Information
Information and support for family and caregivers who have concerns about a loved one age 16 and older. We offer community resources and options related to substance use health. We do not pressure anyone to accept care.
We do not offer
The Hub is not a supervised consumption site. We do not provide needle exchange, safer supply, or harm reduction supplies.
Primary care services, including doctors, nurses and nurse practitioners, are only available for people receiving substance use health support through the Hub.
We are not an emergency shelter and don’t have emergency beds. Though we can help you find emergency shelter.
This Hub serves people who live in the western Ottawa region that includes:
Almonte (Mississippi Mills)
Arnprior (McNab Braeside)
Beckwith
Carleton Place
Spencerville (Edwardsburgh Cardinal)
Kemptville (North Grenville)
Western Ottawa
As well as people who are unhoused or don’t have a stable address
Everyone is welcome through our doors. Even if you don’t live in these areas.
What to expect
Visit anytime
If you are looking for support with substance use health, you can walk in anytime we are open. No appointment, referral, or phone call is needed. You do not need to tell us your name to learn about our work. You can come on your own or bring someone you trust.
The process
If you choose to receive care through our Hub, we will register you and ask for your Ontario health card if you have one. Your health information is private and only shared with the staff involved in your care.
At your own pace
A member of our team will talk with you about your goals and explain the supports available. It is okay if you are not ready to make decisions right away. A visit can simply be a conversation.
Extended hours
We offer extended hours so you can come before or after work, or after your children are asleep. Monday to Friday, 8 a.m. to 8 p.m. If you need a safe place to withdraw, our in-patient services provide respite or a safe place away from everyday life. Our team will work with you to find support that fits your life and goals.
Voluntary and confidential care
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Contact
Walk-in, no referral needed
Phone: 613-690-6422
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